Effective Date: 09 May 2026
Welcome to 1300 Melbourne Cab. By accessing or using our website and transportation services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
Acceptance of Terms
By using 1300 Melbourne Cab services or visiting our website, you confirm that you accept these Terms and Conditions and agree to follow all applicable laws and regulations.
Our Services
1300 Melbourne Cab provides taxi and transportation booking services across Melbourne and surrounding areas. Our services may include:
- Airport Transfers
- Corporate Travel
- Hotel Transfers
- Event Transportation
- Parcel Delivery
- Wedding Transfers
We reserve the right to modify, suspend, or discontinue any service without prior notice.
Bookings and Payments
- All bookings are subject to availability.
- You are responsible for providing accurate pickup, drop-off, and contact details.
- Fares may vary depending on distance, traffic conditions, tolls, waiting time, and special requests.
- Online payments must be completed using valid payment methods.
- Additional charges may apply for extra stops, late-night travel, baby seats, or oversized luggage.
Cancellation and Refunds
- Cancellations should be made as early as possible.
- Cancellation fees may apply for last-minute cancellations or no-shows.
- Refund requests will be reviewed on a case-by-case basis.
User Responsibilities
When using our services, you agree:
- To provide accurate and complete information.
- To behave respectfully toward drivers and staff.
- Not to engage in unlawful, abusive, or unsafe activities during the ride.
- Not to damage vehicles or property.
1300 Melbourne Cab reserves the right to refuse service if a passenger’s behavior is unsafe, abusive, or unlawful.
Website Use
All content on this website, including text, graphics, logos, and service information, is the property of 1300 Melbourne Cab and must not be copied, reproduced, or distributed without permission.
You agree not to:
- Use the website for fraudulent purposes.
- Attempt to interfere with website functionality or security.
- Upload harmful software, viruses, or malicious content.
Limitation of Liability
While we strive to provide reliable and timely services, 1300 Melbourne Cab is not responsible for delays, service interruptions, traffic conditions, weather issues, or events beyond our reasonable control.
We are not liable for:
- Indirect or incidental damages.
- Loss of personal belongings left in vehicles.
- Missed flights, appointments, or events caused by unforeseen circumstances.
Privacy
Your use of our services is also governed by our Privacy Policy. By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites for convenience. We are not responsible for the content, security, or practices of external websites.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions regarding these Terms and Conditions, please contact us through our website: Contact Us